Portrait of Din Tanovic

Din Tanovic

IT Coordinator & IT Support professional in Stockholm. Helping organizations stay connected, secure, and running smoothly.

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About

Calm, structured IT that just works.

I'm Din — an IT Coordinator and IT Support professional based in Stockholm. I keep day-to-day IT running smoothly: onboarding, devices, Microsoft 365, networking, and the everyday tickets that decide whether a workplace feels modern or frustrating. I work best where IT meets people — translating between users, vendors and systems, and writing things down so they don't break twice.

Skills

What I work with day to day.

  • IT Support

    End-user support across hardware, software, and networks.

  • Microsoft 365

    Admin, licensing, Teams, SharePoint, Intune basics.

  • Networking

    TCP/IP, DNS, DHCP, Wi-Fi troubleshooting.

  • Security & GDPR

    Account hygiene, MFA, data handling, GDPR awareness.

  • Windows & macOS

    Imaging, provisioning, MDM, day-to-day admin.

  • Coordination

    Stakeholder communication, ticket triage, vendor follow-up.

Experience

7+ years of work in IT.

  1. Aug 2026 — Present

    IT & GDPR Coordinator

    Sweden Green Building Council (SGBC) · Stockholm

    End-to-end ownership of IT operations at Sweden's leading non-profit for sustainable building. Coordinate day-to-day IT support and workplace technology, manage the IT budget and vendor relationships, and act as GDPR coordinator — overseeing data protection routines, access reviews and policy work. Bridge technical delivery with sustainability-driven business goals.

    IT CoordinationGDPRBudgetVendor MgmtSupport
  2. Mar 2025 — Aug 2026

    IT Operations Coordinator

    Fremantle · Stockholm

    Senior IT lead and primary point of contact for all IT operations across the organization. Owned workplace technology, systems administration and vendor coordination end-to-end, while driving continuous improvements to IT service delivery. Implemented PaperCut Mobile Printing for secure mobile printing company-wide and rolled out the Parakey access control system, including setup, naming conventions and user administration. Led the technical coordination of a full office relocation, covering workplace technology and AV solutions, and matured the device lifecycle process from procurement through resale. Coordinated infrastructure initiatives with internal teams and external vendors, established documentation standards and structured core IT processes for long-term scalability.

    IT CoordinationMicrosoft 365Systems AdminPaperCutParakeyAVVendor MgmtDevice Lifecycle
  3. Feb 2024 — Oct 2024

    IT Support Team Leader

    Olink, Part of Thermo Fisher Scientific · Uppsala

    Led a team of five IT support technicians, managing workplace technology, Microsoft 365 administration, vendor coordination and operational improvements to enhance service delivery and user experience.

    Team LeadMicrosoft 365ITIL
  4. Sep 2022 — Feb 2024

    IT Specialist

    Wise IT · Stockholm

    IT specialist consultant for office and retail environments. Administered POS accounts in Backstore, Fiori and SAP, permissions in Access Rights and KNOW IT, and troubleshooting in VMware and Microsoft 365. Onsite technician for escalated tickets.

    SAPVMwareAzureServiceNow
  5. Dec 2021 — Sep 2022

    Order Management Coordinator & Onsite Support

    Atea Sverige · Stockholm

    Handled support tickets in ServiceNow and EasitGo, onsite support for laptops, smartphones and Apple/iOS devices, and procurement and invoicing through Visma Proceedo within municipal operations.

    ServiceNowVisma ProceedoOnsite
  6. Jan 2019 — Dec 2021

    Service Desk Technician

    Advania Sweden · Stockholm

    Daily Active Directory administration, ticket handling in Remedy and AMS Console, and technical support across Microsoft 365, Apple/iOS and Citrix. Evening support for companies in the US, Asia and the UK.

    Active DirectoryCitrixMicrosoft 365

Projects

Selected work.

  • Featured

    PaperCut Mobile Printing rollout

    Implemented PaperCut Mobile Printing across the organization, enabling secure mobile printing from any device while reducing print-related support tickets.

    PaperCutSecurityWorkplace Tech
  • Featured

    Parakey access control system

    Implemented and structured the Parakey access control system end-to-end — setup, naming conventions and user administration — giving the office a scalable, mobile-first access model.

    ParakeyAccess ControlAdmin
  • Featured

    Office relocation — IT & AV

    Led planning and technical coordination for a full office relocation, covering workplace technology, network and AV solutions from vendor selection through go-live.

    RelocationAVInfrastructure

  • Device lifecycle management

    Evaluated and improved device lifecycle processes, including hardware procurement and resale strategies, lowering cost per device and tightening asset tracking.

    LifecycleProcurementAssets

  • Infrastructure coordination

    Coordinated infrastructure-related initiatives with internal teams and external vendors, keeping technical delivery aligned with business priorities.

    CoordinationVendor Mgmt

  • IT documentation & process hub

    Created documentation, guides and structured IT processes to improve efficiency, onboarding speed and the overall user experience.

    DocsProcessEnablement

  • Day-to-day IT operations

    Delivered onsite and remote support while acting as the primary point of contact for day-to-day IT operations across the organization.

    SupportOnsiteRemote

  • GDPR account review

    Reviewed access rights and orphaned accounts across core systems and cleaned up legacy data.

    GDPRSecurity

Blog

Notes from the IT desk.

Contact

Let's get in touch.

Open to IT Coordinator and IT Support roles in Stockholm. The fastest way to reach me is email — I usually reply within a day.

dintanovic@gmail.com
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